FAQ

Why is USC approval important?

 

  •  As the most prominent independent foundation dedicated to cross-connection control USC FCCCHR maintains the strictest and most well-regarded standards for backflow prevention assemblies themselves as well as for the field test kits. 

 

  • The USC FCCCHR requires a field test kit that is rugged and reliable, accurate, and all wetted components must be constructed of food-safe materials

 

 

What is the warranty of the Mako?

Arbiter sets a new standard for the warranty of a digital backflow gauge:

 

 

  • Arbiter warrants that all Mako gauges sold shall be free from defects in workmanship and manufacturer’s defects for (5) five years. Contact Arbiter with service or warranty questions. 
  • Warranty for accessories (hoses, soft padded case, valves, etc.) are limited to (1) one year. 
  • Consumables (batteries, water filters, etc.) do not have a warranty.

 

Exact terms and conditions about the warranty are found in the Mako operator manual

Is the Mako waterproof?

 

 

Where can I see the Mako in action?

 

  • Our YouTube Channel is a great place to see the Mako in use
  • Find a trainer near you
  • Visit a nearby distributor for a demonstration

 

     

    What's included with each Mako kit?

     

    • A set of food-safe, custom-designed backflow assembly test hoses with inline filters 
    • 4xAA batteries
    • Certificate of Calibration
    • Laminated test procedures
    • Soft case
    • Bleed hoses (with Mako MK5)

     

     SEE THE MAKO KIT BEING UNBOXED

    How do I convert the units to kPa?

     

    • With the Mako powered off, press and hold the Capture button while powering on the Mako: this will toggle the units between PSID and kPaD

     

    Does the Mako require annual calibration?

     

    • Yes, like all backflow test kits, the calibration of the Mako must be verified by an independent lab standard. How frequently verification is required varies by the purveyor you service but typically is once a year. The verification lab must be properly equipped with an up to date verified standard and have the Mako adjustment procedures.
    • Find a verified Mako calibrator
    • If you want to use a calibrator who's not on our list, have them call us at: 503-847-4936.

     

    How Many tests are stored in the Mako?

     

    • The Mako stores six readings. It is designed to store one full type II test. 
    • All captured values can be cleared by holding down the Back button. 
    • A single captured value can be cleared by pressing and releasing the Back button.

     

    What is the battery life of the Mako?

     

    • 4 x AA alkaline batteries should give you at minimum 4 months of 5 days, 8 hrs / day testing