FAQ

•  As the most prominent independent foundation dedicated to cross-connection control USC FCCCHR maintains the strictest and most well-regarded standards for backflow prevention assemblies themselves as well as for the field test kits. 

• The USC FCCCHR requires a field test kit that is rugged and reliable, accurate, and all wetted components must be constructed of food-safe materials. 

• The Mako is the ONLY field test kit to meet these high standards. 

Arbiter sets a new standard for the warranty of a digital backflow gauge:

• Arbiter warrants that all Mako gauges sold shall be free from defects in workmanship and manufacturer’s defects for (5) five years. Contact Arbiter with service or warranty questions. 
• Warranty for accessories (hoses, soft padded case, valves, etc.) are limited to (1) one year. 
• Consumables (batteries, water filters, etc.) do not have a warranty.

Exact terms and conditions about the warranty are found in the Mako operator manual

• The Mako is rated IP 57 but we've tested it beyond that. 
• It can handle the wet, muddy and dirty conditions of the industry.

• Our YouTube Channel is a great place to see the Mako in use
• Find a trainer near you
• Visit a nearby distributor for a demonstration

• A set of food-safe, custom-designed backflow assembly test hoses with inline filters 
• 4xAA batteries
• Certificate of Calibration
• Laminated test procedures
• Soft case
• Bleed hoses (with Mako MK5)

 SEE THE MAKO KIT BEING UNBOXED

•  With the Mako powered off, press and hold the Capture button while powering on the Mako: this will toggle the units from PSID to kPaD

• Yes, like all backflow test kits, the calibration of the Mako must be verified by an independent lab standard. How frequently verification is required varies by the purveyor you service but typically is once a year. The verification lab must be properly equipped with an up to date verified standard and have the Mako adjustment procedures.
• Find a verified Mako calibrator
• If you want to use a calibrator who's not on our list, have them call us at: 503-847-4936 or use our Contact form at the bottom of the page

• The Mako stores six readings. It is designed to store one full type II test. 
• All captured values can be cleared by holding down the Back button. 
• A single captured value can be cleared by pressing and releasing the Back button.

• 4 x AA alkaline batteries will provide you with months of day-in, day-out testing. When they start running low, the battery life indicator on the screen will show you.
• When you need to replace them, 4 x AA batteries are easy to come by and cheap so no need to wait for recharging.