Customer Service
How to Pack Mako for Shipping (updated 2024-12-17)
Calibration Resources
Mako Calibration Service Checklist (updated 2025-01-08)
Using the Mako Support app (updated 2021-11-10)
Firmware Update Process (updated 2020-07-06)
Resources for Authorized Service Centers Only
Mako Servicing 01 - Required Tools (updated 2024-08-22)
Mako Servicing 02 - Removing the Case (updated 2024-09-05)
Mako Servicing 03 - Valve Removal and Cleaning (updated 2020-06-26)
Mako Servicing 04 - Valve Installation (updated 2020-06-26)
Mako Servicing 05 - Reassembly (updated 2024-09-04)
Mako Servicing 06 - Removing a Broken Valve Assembly (updated 2021-07-07)
Mako Servicing 07 - Replacing a Flare or Barbed Fitting (updated 2020-06-26)
Mako Servicing 08 - Metal Plate Placement (updated 2020-06-29)
Mako Servicing 09 - Replacing a User Interface Button (updated 2020-06-26)
Mako Servicing 10 - Replacing PCB (updated 2021-03-09)
Mako Servicing 11 - Replacing LCD (updated 2020-08-11)
Mako Servicing 12 - Replacing Mako Manifold Blocks (updated 2021-02-10)
Mako Servicing 13 - Replacing Mako Sensor Block (updated 2023-07-21)
Mako Servicing 14 - Valve Seal Test (updated 2023-05-19)
Mako Servicing 15 - 16 in progress
Mako Servicing 17 - Replacing the Stow Hook (updated 2021-07-26)
Mako Servicing 18 - Replacing the Printed Bezel Name Plate (updated 2024-06-14)
General Service - Replacing a Mako Knob (updated 2021-11-18)